Join us to shape the future of automation and intelligence, where machines can see, understand, and interact with the world like never before.
The future is created with bold ideas, relentless innovation, and people who see beyond what’s possible today.
Benefits
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Health insurance
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Fast Growth
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Flexible Schedule & Time Off
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Remote Work
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Relocation Support
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Health insurance
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Open Positions
Join our team of bold thinkers, problem solvers, and builders who are excited about redefining the future.
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Customer Success Engineer - Level 1
Customer Success
San Francisco, CA, United States
Full Time
At Ouster, we build sensors and tools for engineers, roboticists, and researchers, so they can make the world safer and more efficient. We've transformed LIDAR from an analog device with thousands of components to an elegant digital device powered by one chip-scale laser array and one CMOS sensor. The result is a full range of high-resolution LIDAR sensors that deliver superior imaging at a dramatically lower price. Our advanced sensor hardware and vision algorithms are used in autonomous cars, drones and many other applications. If you’re motivated by solving big problems, we’re hiring key roles across the company and need your help!
Ouster is hiring a Customer Success Engineer to help our robotics customers be as successful and efficient with our lidar sensors as possible! This position will serve primarily to help our customers get up and running quickly, troubleshoot and fix any problems, track trending issues, and process
all returns. These duties will be performed in compliance with policy guidelines and within timeframes as defined in the team’s SLAs and/or project requirements.
Key Responsibilities:
Customer Integration & Onboarding:
Lead post-sale technical onboarding, guiding customers through sensor integration, network configuration, and software (SDK/API) setup.
Validate customer system architecture and sensor configurations to ensure optimal performance and alignment with project requirements.
Advanced Technical Triage & Resolution:
Perform root cause analysis for complex customer issues involving hardware, firmware, networking, and software stacks by analyzing sensor diagnostic logs, network packet captures (e.g., Wireshark), and customer-provided system data.
Triage and resolve inbound technical support requests, distinguishing between hardware malfunctions, firmware bugs, network configuration errors, and software integration challenges.
System-Level Diagnostics & Troubleshooting:
Utilize command-line interfaces (CLI), diagnostic software, and networking tools to diagnose and resolve issues related to sensor connectivity, data streaming (TCP/UDP), and system performance across Linux and Windows environments.
Replicate customer environments and issues in a lab setting to isolate variables and validate potential solutions before deployment.
Engineering Escalation & Collaboration:
Act as a key liaison between customers and internal engineering teams. Escalate unresolved issues by authoring detailed bug reports in a ticketing system (e.g., Jira) with comprehensive logs, reproducible steps, and initial analysis.
Independently research and test novel solutions, consulting technical documentation, schematics, and internal knowledge bases.
Performance Optimization & Consultation:
Advise customers on best practices for configuring sensor parameters (e.g., resolution, rotation rate) and optimizing network settings to achieve desired outcomes related to point cloud density, data accuracy, and low-latency performance.
Knowledge Base Development:
Author, review, and maintain technical documentation, including application notes, troubleshooting guides, and knowledge base articles, to enable customer self-service and scale support operations.
On-Call & Live Troubleshooting:
This role requires a readiness to engage directly with customers through on-demand video and phone calls to provide immediate, hands-on troubleshooting. You will be expected to confidently lead these conversations, quickly understand customer pain points, and guide them to a resolution more efficiently than via email. As part of the team, you will also participate in a formal on-call rotation to provide mission-critical support for customer projects, which may necessitate after-hours and weekend availability.
Desired Qualities and Skills:
Technical Skills
Linux Proficiency: Deep hands-on experience in Linux environments (Ubuntu preferred), including command-line proficiency, system administration, package management, and script execution.
Networking Expertise: Strong, practical understanding of networking principles and protocols, including TCP/IP, UDP, DNS, DHCP, VLANs and time synchronization protocols like PTP (IEEE 1588). Proven ability to diagnose network issues using tools like tcpdump, Wireshark, ping, and netstat.
Scripting & Automation: Experience with Python for scripting, log parsing, or automating diagnostic tasks is highly preferred.
Robotics Frameworks (Bonus): Familiarity with ROS (Robot Operating System) or ROS2 and associated tools (e.g., RViz) for data visualization and robotics integration is a significant plus.
Professional Qualities
Problem-Solving & Autonomy: A resourceful and analytical mindset with the ability to independently troubleshoot complex technical challenges, conduct research, and formulate solutions with minimal supervision.
Technical Communication: Excellent communication skills with the ability to articulate complex technical concepts clearly and concisely to diverse audiences, from robotics engineers to project managers.
Customer Focus & Resilience: A patient and positive demeanor, with a proven ability to manage and de-escalate stressful customer situations while maintaining a focus on resolution.
Ownership & Proactivity: A strong sense of ownership for customer issues, demonstrated by consistently following up on open tickets and driving them to resolution.
Organization & Collaboration: Superb organizational and time-management skills, with the ability to prioritize a dynamic workload and collaborate effectively within a fast-paced team environment.
$80,000 - $110,00 a year
The base pay will be dependent on your skills, work experience, location, and qualifications. This role may also be eligible for equity & benefits.
We acknowledge the confidence gap at Ouster. You do not need to meet all of these requirements to be the ideal candidate for this role.
At Ouster we offer a range of competitive benefits, as we believe in taking care of our employees in all aspects of their lives. Our newly renovated office, located in the Mission District of San Francisco, is a dog-friendly workplace with a kitchen stocked with snacks, fresh fruit and drinks, and a complimentary dinner catered nightly. Additional perks include 15 vacation days/10 paid holidays annually; paid parental leave; pre-tax commuter or health care/dependent care accounts; 401K match up to 4%; medical, vision and dental plans with premiums covered at 100% for the employee and 75% for dependents (Cigna or Kaiser); life insurance; and short term disability and long term disability. Ouster offers the best benefit options available because we consider the well-being of our employees a top priority.
Ouster is an Equal Employment Opportunity employer that pursues and hires a diverse workforce. Ouster does not make employment decisions on the basis of race, color, religion, ethnic or national origin, nationality, sex, gender, gender-identity, sexual orientation, disability, age, military status, or any other basis protected by local, state, or federal laws. Ouster also strives for a healthy and safe workplace, and prohibits harassment of any kind. Pursuant to the San Francisco Fair Chance Ordinance, Ouster considers qualified applicants with arrest and conviction records for employment. If you have a disability or special need that requires accommodation, please let us know.
Customer Success Engineer - Level ll
Customer Success
Remote
Full Time
We are hiring a Customer Success Engineer to help our customers be as successful and efficient with our lidar sensors as possible! This position will serve primarily to help our customers get up and running quickly, troubleshoot and fix any problems, track trending issues, and process
all returns. These duties will be performed in compliance with policy guidelines and within timeframes as defined in the team’s SLAs and/or project requirements.
Key Responsibilities:
Customer Integration & Onboarding:
Lead post-sale technical onboarding, guiding customers through sensor integration, network configuration, and software (SDK/API) setup.
Validate customer system architecture and sensor configurations to ensure optimal performance and alignment with project requirements.
Advanced Technical Triage & Resolution:
Perform root cause analysis for complex customer issues involving hardware, firmware, networking, and software stacks by analyzing sensor diagnostic logs, network packet captures (e.g., Wireshark), and customer-provided system data.
Triage and resolve inbound technical support requests, distinguishing between hardware malfunctions, firmware bugs, network configuration errors, and software integration challenges.
System-Level Diagnostics & Troubleshooting:
Utilize command-line interfaces (CLI), diagnostic software, and networking tools to diagnose and resolve issues related to sensor connectivity, data streaming (TCP/UDP), and system performance across Linux and Windows environments.
Replicate customer environments and issues in a lab setting to isolate variables and validate potential solutions before deployment.
Engineering Escalation & Collaboration:
Act as a key liaison between customers and internal engineering teams. Escalate unresolved issues by authoring detailed bug reports in a ticketing system (e.g., Jira) with comprehensive logs, reproducible steps, and initial analysis.
Independently research and test novel solutions, consulting technical documentation, schematics, and internal knowledge bases.
Performance Optimization & Consultation:
Advise customers on best practices for configuring sensor parameters (e.g., resolution, rotation rate) and optimizing network settings to achieve desired outcomes related to point cloud density, data accuracy, and low-latency performance.
Knowledge Base Development:
Author, review, and maintain technical documentation, including application notes, troubleshooting guides, and knowledge base articles, to enable customer self-service and scale support operations.
On-Call & Live Troubleshooting:
This role requires a readiness to engage directly with customers through on-demand video and phone calls to provide immediate, hands-on troubleshooting. You will be expected to confidently lead these conversations, quickly understand customer pain points, and guide them to a resolution more efficiently than via email. As part of the team, you will also participate in a formal on-call rotation to provide mission-critical support for customer projects, which may necessitate after-hours and weekend availability.
Desired Qualities and Skills:
Technical Skills
Linux Proficiency: Deep hands-on experience in Linux environments (Ubuntu preferred), including command-line proficiency, system administration, package management, and script execution.
Networking Expertise: Strong, practical understanding of networking principles and protocols, including TCP/IP, UDP, DNS, DHCP, VLANs and time synchronization protocols like PTP (IEEE 1588). Proven ability to diagnose network issues using tools like tcpdump, Wireshark, ping, and netstat.
Scripting & Automation: Experience with Python for scripting, log parsing, or automating diagnostic tasks is highly preferred.
Robotics Frameworks (Bonus): Familiarity with ROS (Robot Operating System) or ROS2 and associated tools (e.g., RViz) for data visualization and robotics integration is a significant plus.
Professional Qualities
Problem-Solving & Autonomy: A resourceful and analytical mindset with the ability to independently troubleshoot complex technical challenges, conduct research, and formulate solutions with minimal supervision.
Technical Communication: Excellent communication skills with the ability to articulate complex technical concepts clearly and concisely to diverse audiences, from robotics engineers to project managers.
Customer Focus & Resilience: A patient and positive demeanor, with a proven ability to manage and de-escalate stressful customer situations while maintaining a focus on resolution.
Ownership & Proactivity: A strong sense of ownership for customer issues, demonstrated by consistently following up on open tickets and driving them to resolution.
Organization & Collaboration: Superb organizational and time-management skills, with the ability to prioritize a dynamic workload and collaborate effectively within a fast-paced team environment.
$70,700 - $131,300 a year
The base pay will be dependent on your skills, work experience, location, and qualifications. This role may also be eligible for equity & benefits.
We acknowledge the confidence gap. You do not need to meet all of these requirements to be the ideal candidate for this role.
We offer a range of competitive benefits, as we believe in taking care of our employees in all aspects of their lives. Additional perks include 15 vacation days/10 paid holidays annually; paid parental leave; pre-tax commuter or health care/dependent care accounts; 401K match up to 4%; medical, vision and dental plans with premiums covered at 100% for the employee and 75% for dependents (Cigna or Kaiser); life insurance; and short term disability and long term disability. We are an Equal Employment Opportunity employer that pursues and hires a diverse workforce. Ouster does not make employment decisions on the basis of race, color, religion, ethnic or national origin, nationality, sex, gender, gender-identity, sexual orientation, disability, age, military status, or any other basis protected by local, state, or federal laws. Ouster also strives for a healthy and safe workplace, and prohibits harassment of any kind. Pursuant to the San Francisco Fair Chance Ordinance, we consider qualified applicants with arrest and conviction records for employment. If you have a disability or special need that requires accommodation, please let us know.
Manufacturing Test Software Engineer
Manufacturing
San Francisco, CA, United States
Full Time
At Ouster, we build sensors and tools for engineers, roboticists, and researchers, so they can make the world safer and more efficient. We've transformed LIDAR from an analog device with thousands of components to an elegant digital device powered by one chip-scale laser array and one CMOS sensor. The result is a full range of high-resolution LIDAR sensors that deliver superior imaging at a dramatically lower price. Our advanced sensor hardware and vision algorithms are used in autonomous cars, robotics, industrial, and smart infrastructure applications (among many others). If you’re motivated by solving big problems, we’re hiring key roles across the company and need your help!
Our team is looking for a passionate, self-motivated Manufacturing Test Software Engineer with strong in-depth knowledge of test software and product engineering.
In this position, you will be a member of the Test team at Ouster’s R&D / Pilot facility in San Francisco, California. You will work closely with R&D and Operations to support LiDAR products by using your skills and experience to identify and facilitate the improvement of manufacturing tests and processes.
Duties & Responsibilities:
Provide ongoing maintenance, support, and enhancements to existing and future test systems and platforms.
Be a subject matter expert, responsible for driving and implementing test time reduction, yield improvements, process optimization, quality improvements, and overall production readiness.
Ensure quality control systems and standards (GR&R, SPC, Control Charts, etc.) are implemented.
Use your skills to not only find problems but also identify the root cause to implement solid corrective/preventive actions using tools such as 8D Problem Solving, 5 Whys, 3P, Fishbone, etc.
Participate in scalability and manufacturability projects to scale production with increasing volumes.
Prepare and update technical documents including, but not limited to, test work instructions, tester corrective active plans, and training documents.
Oversee, instruct, and train test operators during the production bring-up process.
Use your expertise to participate and lead development in annual improvement initiatives.
Qualifications & Skills:
A strong proficiency in Python programming and debugging, data collection, and data analysis.
Knowledge of software engineering best practices for the full software development life cycle,
Experience in coding standards, code reviews, source control management, build processes, testing, and operations.
Familiarity with using issue tracking and source control tools such as Jira, Confluence, Gitlab/Bitbucket/Subversion, Bamboo/Jenkins, and or equivalent.
Experience in deploying test software across a variety of platforms and operating systems. Working on multi-platform environments such as Windows and Unix/Linux would be a plus.
Experience working with LiDAR, optical/electrical/mechanical products, test measurement equipment, and robotic automation, would be beneficial.
Experience with data analysis (JMP, Tableau, SQL) is preferred.
Experience with Epson robots, Cognex Vision, OpenCV is a strong plus
Bachelor’s degree in computer science, or related engineering field or equivalent work experience.
5+ years of hands-on experience and time spent supporting product tests in a manufacturing environment, python programming, or developing test automation.
Work Environment & Conditions:
80% of office / administrative desk work and hand articulation for typing / handling of paperwork / etc.
Ability to lift up to 10lbs as needed, part of office / clerical work
The base pay will be dependent on your skills, work experience, location, and qualifications. This role may also be eligible for equity & benefits. ($107,000 - $198,000)
We acknowledge the confidence gap at Ouster. You do not need to meet all of these requirements to be the ideal candidate for this role.
Ouster is an Equal Employment Opportunity employer that pursues and hires a diverse workforce. Ouster does not make employment decisions on the basis of race, color, religion, ethnic or national origin, nationality, sex, gender, gender-identity, sexual orientation, disability, age, military status, or any other basis protected by local, state, or federal laws. Ouster also strives for a healthy and safe workplace, and prohibits harassment of any kind. Pursuant to the San Francisco Fair Chance Ordinance, Ouster considers qualified applicants with arrest and conviction records for employment. If you have a disability or special need that requires accommodation, please let us know.
Manufacturing Test Software Engineer
Manufacturing
Ayutthaya, Ayutthaya, Thailand
Full Time
At Ouster, we build sensors and tools for engineers, roboticists, and researchers, so they can make the world safer and more efficient. We've transformed LIDAR from an analog device with thousands of components to an elegant digital device powered by one chip-scale laser array and one CMOS sensor. The result is a full range of high-resolution LIDAR sensors that deliver superior imaging at a dramatically lower price. Our advanced sensor hardware and vision algorithms are used in autonomous cars, robotics, industrial, and smart infrastructure applications (among many others). If you’re motivated by solving big problems, we’re hiring key roles across the company and need your help!
Our team is looking for a passionate, self-motivated Manufacturing Test Software Engineer with strong in-depth knowledge of test software and product engineering. In this position, you will be a member of the Test team at Ouster’s production facility in Ayutthaya, Thailand. You will work closely with R&D and Operations to support LiDAR products by using your skills and experience to identify and facilitate the improvement of manufacturing tests and processes.
Duties & Responsibilities:
Provide ongoing maintenance, support, and enhancements to existing and future test systems and platforms.
Be a subject matter expert, responsible for driving and implementing test time reduction, yield improvements, process optimization, quality improvements, and overall production readiness.
Ensure quality control systems and standards (GR&R, SPC, Control Charts, etc.) are implemented.
Use your skills to not only find problems but also identify the root cause to implement solid corrective/preventive actions using tools such as 8D Problem Solving, 5 Whys, 3P, Fishbone, etc.
Participate in scalability and manufacturability projects to scale production with increasing volumes.
Prepare and update technical documents including, but not limited to, test work instructions, tester corrective active plans, and training documents.
Oversee, instruct, and train test operators during the production bring-up process.
Use your expertise to participate and lead development in annual improvement initiatives.
Qualifications & Skills:
A strong proficiency in Python programming and debugging, data collection, and data analysis.
Knowledge of software engineering best practices for the full software development life cycle,
Experience in coding standards, code reviews, source control management, build processes, testing, and operations.
Familiarity with using issue tracking and source control tools such as Jira, Confluence, Gitlab/Bitbucket/Subversion, Bamboo/Jenkins, and or equivalent.
Experience in deploying test software across a variety of platforms and operating systems. Working on multi-platform environments such as Windows and Unix/Linux would be a plus.
Experience working with LiDAR, optical/electrical/mechanical products, test measurement equipment, and robotic automation, would be beneficial.
Experience with data analysis (JMP, Tableau, SQL) is preferred.
Experience with Epson robots, Cognex Vision, OpenCV is a strong plus
Bachelor’s degree in computer science, or related engineering field or equivalent work experience.
5+ years of hands-on experience and time spent supporting product tests in a manufacturing environment, python programming, or developing test automation.
Work Environment & Conditions:
80% of office / administrative desk work and hand articulation for typing / handling of paperwork / etc.
Ability to lift up to 10lbs as needed, part of office / clerical work
We acknowledge the confidence gap at Ouster. You do not need to meet all of these requirements to be the ideal candidate for this role.
Ouster is an Equal Employment Opportunity employer that pursues and hires a diverse workforce. Ouster does not make employment decisions on the basis of race, color, religion, ethnic or national origin, nationality, sex, gender, gender-identity, sexual orientation, disability, age, military status, or any other basis protected by local, state, or federal laws. Ouster also strives for a healthy and safe workplace, and prohibits harassment of any kind. Pursuant to the San Francisco Fair Chance Ordinance, Ouster considers qualified applicants with arrest and conviction records for employment. If you have a disability or special need that requires accommodation, please let us know.
Senior Tax Analyst
Finance
San Francisco, CA, United States
Full Time
At Ouster, we build sensors and tools for engineers, roboticists, and researchers, so they can make the world safer and more efficient. We've transformed LIDAR from an analog device with thousands of components to an elegant digital device powered by one chip-scale laser array and one CMOS sensor. The result is a full range of high-resolution LIDAR sensors that deliver superior imaging at a dramatically lower price. Our advanced sensor hardware and vision algorithms are used in autonomous cars, drones and many other applications. If you’re motivated by solving big problems, we’re hiring key roles across the company and need your help!
The Senior Tax Analyst will join our Head of Tax in our growing tax and finance team. You will support all facets of our tax function, including sales/use tax, provision, compliance, and tax planning for our global lidar business.
What you will be doing – key responsibilities:
Partner with external tax provider in global direct and indirect tax compliance Support quarterly and annual tax provisions
Be responsible for property, sales/use tax filings and payments
Be tax lead in maintaining and implementing changes to our sales and use tax engine and compliance
Support transfer pricing calculations for our intercompany transactions
Manage tax audits through tax analysis, information gathering and documentation
Manage SOX tax processes and controls
Assist with other reporting, calculations and analysis, as required on an ad-hoc basis
About you:
You are a self-starter and a do-er, who rolls up your sleeves and research information you don’t know to carry the ball forward
You are efficient in carrying out your tasks, reviewing your work to ensure accuracy
You apply common sense and strategic thinking to your daily responsibilities – to improve or refine processes or to automate calculations
You embrace growth mindset and learning
You are approachable and enjoy networking and connecting with diverse groups to draw out creative inspiration
You are flexible and adaptable in a constantly changing environment as the Company continues to grow and expand internationally
You are a team player and will to “get into the detail” while be strategic and a partner withe current Senior Tax Analyst
What you bring – qualifications:
A Bachelor's degree in business or accounting
4-6 years of progressive experience working in US domestic (federal and state/local) tax, in a corporate setting, with operations in multiple states
Strong technical and research background around Federal and State Tax Codes, US GAAP (ASC 740 and ASC 718)
MST and/or CPA is preferred
US sales tax experience is an asset but not required
Netsuite experience is strongly preferred
What you will benefit from:
Working for an experienced Head of Tax who prioritizes coaching and employee development
Partnering with collaborative team members in fulfilling Ouster’s mission
Working in a dynamic and recently-public company in lidar industry
The base pay will be dependent on your skills, work experience, location, and qualifications. This role may also be eligible for equity & benefits. ($91,000 - $169,000)
We acknowledge the confidence gap at Ouster. You do not need to meet all of these requirements to be the ideal candidate for this role.
At Ouster we offer a range of competitive benefits, as we believe in taking care of our employees in all aspects of their lives. Our newly renovated office, located in the Mission District of San Francisco, is a dog-friendly workplace with a kitchen stocked with snacks, fresh fruit and drinks, and a complimentary dinner catered nightly. Additional perks include 15 vacation days/10 paid holidays annually; paid parental leave; pre-tax commuter or health care/dependent care accounts; 401K match up to 4%; medical, vision and dental plans with premiums covered at 100% for the employee and 75% for dependents (Cigna or Kaiser); life insurance; and short term disability and long term disability. Ouster offers the best benefit options available because we consider the well-being of our employees a top priority.
Ouster is an Equal Employment Opportunity employer that pursues and hires a diverse workforce. Ouster does not make employment decisions on the basis of race, color, religion, ethnic or national origin, nationality, sex, gender, gender-identity, sexual orientation, disability, age, military status, or any other basis protected by local, state, or federal laws. Ouster also strives for a healthy and safe workplace, and prohibits harassment of any kind. Pursuant to the San Francisco Fair Chance Ordinance, Ouster considers qualified applicants with arrest and conviction records for employment. If you have a disability or special need that requires accommodation, please let us know.
Product Manager - Lidar
Marketing
San Francisco, CA, United States
Full Time
At Ouster, we're building a safer, smarter, and more sustainable future by bringing vision to the machines that shape our world. As a leading global provider of high-resolution digital lidar sensors, we are the 'eyes' behind the autonomy revolution, powering advancements across a wide range of industries, including automotive, industrial automation, robotics, and smart infrastructure.
Our groundbreaking digital lidar architecture is transforming what's possible, delivering an unprecedented combination of performance, reliability, and affordability. This technology isn’t just an incremental improvement—it’s a leap forward that is making 3D vision ubiquitous and accelerating the path to a fully autonomous future.
We are a team of ambitious and collaborative people passionate about solving some of the world's most complex technical challenges. We foster a fast-paced, high-impact environment where curiosity is rewarded, and every team member has the opportunity to own their work from concept to reality.
We’re looking for a Product Manager for our core hardware products. In this role, your core responsibility will be to maintain the roadmap, and develop the communications and marketing of our lidar sensors. This will include building a strong relationship with our engineering team and acting as the owner of our technical marketing including sensor datasheets, roadmaps, changelogs. You will be the subject matter expert on our sensors, clearly communicate product capabilities, create compelling visual product demonstrations, and assist in defining future products. This is a role for a leader, self-starter, a strong communicator, a hungry learner, someone who is comfortable getting technical with our products, and most importantly someone who wants to have a huge impact in one of the most transformational industries in the world today.
If you’re driven to create, innovate, and build technology that will fundamentally change how we live and work, you’ve come to the right place.
This role is based in San Francisco with a required minimum of 4 days per week in-office
Responsibilities:
Deeply understand our technology, working closely with our product and engineering teams.
Manage the roadmap and product release timelines and communicate those timelines to our internal teams and external stakeholders
Understand how our end-users integrate our products and manage the definition and introduction of accessories to accelerate deployments and improve customer experience
Own technical documentation to save our customers time and improve their experience
Internally serve as the expert on our sensors technical capabilities and communicate those capabilities in simple language to our internal team and to customers
Define our messaging and our content strategies, as well as be a key driver of the product roadmap. Be the expert in how to sell our unique features and technology
Understand our technical personas and help create technical focused marketing pushes to them in relevant forums (Github, Reddit, etc.)
You Have:
Comfort with highly technical details and a strong curiosity
Confident in interpretation of technical lidar topics
Outgoing and enjoy outward communication and teaching about lidar technology
Exceptional writing and communication skills. Ability to tell a compelling story of how our products solve problems for our customers
Great teamwork and teambuilding skills. Ability to build relationships across all functions in the company
Bias towards action. You will be the technical expert on our lidar sensor and will need to take an ownership mindset towards all aspects of the product.
Ability to work in a fast paced, entrepreneurial, growth minded company
Bachelor's Degree or higher in engineering
Engineering experience with lidar sensors
Desired but not required:
A history or examples of written technical guides
Experience with hardware products
Worked with other sensors such as 2D lidar, cameras, radar, or thermal cameras
The base pay will be dependent on your skills, work experience, location, and qualifications. This role may also be eligible for equity & benefits. ($105,000-$195,000)
We acknowledge the confidence gap at Ouster. You do not need to meet all of these requirements to be the ideal candidate for this role.
Ouster is an Equal Employment Opportunity employer that pursues and hires a diverse workforce. Ouster does not make employment decisions on the basis of race, color, religion, ethnic or national origin, nationality, sex, gender, gender-identity, sexual orientation, disability, age, military status, or any other basis protected by local, state, or federal laws. Ouster also strives for a healthy and safe workplace, and prohibits harassment of any kind. Pursuant to the San Francisco Fair Chance Ordinance, Ouster considers qualified applicants with arrest and conviction records for employment. If you have a disability or special need that requires accommodation, please let us know.
Front-End Team Lead
Software Engineering
Ottawa or Toronto, ON, Canada
Full Time
About Ouster: At Ouster, we are pioneering the future of Physical AI by redefining the capabilities of deep learning. Through our groundbreaking digital lidar solutions, including the Ouster Gemini perception platform and BlueCity smart city applications, we deliver the critical intelligence needed to build a safer and more efficient world.
The Opportunity: We are seeking a seasoned hands-on, technical leader to manage a front-end development team. This role requires an individual who is not only a skilled manager but also an expert-level coder, spending approximately 60% of their time on hands-on coding and architecture. You will be leading our team experienced in creating high performance 3D visualization of lidar and object detection data streamed live from installations around the world, representations of advanced analytics data beyond standard charts, and the configuration of complex applications working on data in 3D. To get a better understanding of the applications you will be working on check out the following links:
You will be responsible for leading the delivery of multiple projects across different use cases and verticals, ensuring that our user interfaces are high-performing, scalable, and intuitive. In addition, you will also manage our UI/UX experts, translating design concepts into a seamless user experience.
Key Responsibilities:
Technical Leadership & Hands-On Development:
Lead the front-end development team by example, dedicating a significant portion of your time to writing high-quality code.
Serve as the technical expert for the team, providing guidance on software architecture, best practices, and code reviews.
Design and implement scalable and performant front-end solutions for various applications and use cases.
Drive the engagement with Ouster customers through which the UX designers in the team would be able to learn customer use cases based on which mock ups and wire frames will be created.
Team Management & Mentorship:
Manage and mentor a team of front-end developers and UI/UX designers, fostering a culture of technical excellence and continuous improvement.
Oversee the work of our UI/UX experts, ensuring a strong collaboration between design and development.
Conduct code reviews, provide constructive feedback, and guide team members in their professional growth.
Project Delivery & Strategy:
Lead the planning and execution of multiple front-end projects, ensuring on-time delivery while maintaining high standards of quality.
Collaborate with product managers and other stakeholders to translate product requirements into technical specifications and a clear project roadmap.
Identify and mitigate technical risks, ensuring the long-term health and scalability of our front-end systems.
Cross-Functional Collaboration:
Work closely with backend teams and other engineering leads to ensure a cohesive, full-stack approach to product development.
Communicate technical concepts and project updates clearly and effectively to both technical and non-technical audiences.
Required Skills & Experience:
Proven Leadership: A minimum of 3 years of experience managing a front-end team that has successfully delivered multiple projects for diverse use cases.
Technical Expertise: Minimum of 10 years of experience delivering modern browser-based applications.
Expert-Level Coding:
Fluency in one or more modern front-end frameworks, with a strong preference for React.
Expert-level coding skills in JavaScript, TypeScript, and Python.
Proven ability to review committed code and to provide valuable feedback.
Design & UI/UX:
Familiarity with design tools such as Figma and a deep understanding of core design principles.
Experience in translating complex UI/UX designs into functional and intuitive user interfaces.
Broader Technical Understanding:
Comprehensive understanding of the front-end toolchain (e.g., Webpack, Babel, npm).
A good understanding of the rest of the stack, including APIs, databases, and cloud infrastructure (e.g., AWS, GCP).
Extensive experience implementing UI test frameworks (e.g. Playwright, Selenium, Puppeteer)"
Problem-Solving: Strong analytical and problem-solving skills with a track record of tackling complex technical challenges.
Nice to Have:
Experience working with 3D renderings, point cloud data, or products related to 3D visualization.
Knowledge of the lidar, perception based products or robotics.
Software Development Engineer in Test (SDET)
Software Engineering
Ottawa, ON, Canada
Full Time
About Ouster
At Ouster, we are pioneering the future of Physical AI by redefining the capabilities of deep learning. Through our groundbreaking digital lidar solutions, including the Ouster Gemini perception platform and BlueCity smart city applications, we deliver the critical intelligence needed to build a safer and more efficient world.
Job Summary
We're looking for a dedicated Software Development Engineer in Test (SDET) to take complete ownership of our integration testing framework. This role is a pivotal link between our development and quality assurance teams, focusing on building a robust, scalable, and automated testing infrastructure. You'll be the champion for testability, ensuring new code is designed with testing in mind and that our products are rigorously validated before release. This is a hands-on role that requires a strong technical background and a passion for quality.
Key Responsibilities
Integration Framework Ownership: Be 100% responsible for the design, implementation, and maintenance of the integration testing framework. This framework will serve as the primary tool for validating new features and system-level interactions.
Bridging the Gap: Serve as the primary liaison between the development team and manual testers, translating manual test cases into automated scripts and providing technical guidance on test strategy.
Architectural Guidance: Work closely with the development team to ensure new feature implementations are designed with strong testability as a core requirement. You will gate features based on the architectural design's ability to support comprehensive integration testing.
Feature Awareness: Maintain deep knowledge of upcoming features and new development work, allowing you to proactively design and prepare the necessary testing infrastructure.
Test Implementation & Management: Manage the backlog of integration tests to be implemented and be a hands-on contributor, writing, running, and debugging test cases. You will also oversee the delivery of the testing framework for use by other team members, including manual testers.
Required Qualifications
Bachelor’s degree in Computer Science, Engineering, or a related technical field.
5+ years of proven experience in designing and implementing automated integration testing frameworks.
5+ years of professional experience and expert-level proficiency in Python
1-2 years of working knowledge of C++
Experience with GUI test automation frameworks (e.g., Qt Test, Squish, Selenium, Playwright).
A proactive and self-starting attitude, with a demonstrated ability to take ownership, drive tasks to completion, and make things happen with minimal supervision.
Experience with testing methodologies, tools, and best practices.
Excellent communication and collaboration skills, with the ability to influence technical decisions.
Strong problem-solving and analytical skills.
Experience with continuous integration/continuous deployment (CI/CD) pipelines.
Hands-on experience with CI/CD pipelines and tools, particularly Jenkins.
Proficiency working in a Linux environment.
Experience with containerization technologies like Docker.
Preferred Qualifications
Experience with Rust as a replacement for C++ is highly desirable.
Growth Marketing Manager
Marketing
San Francisco, CA, United States
Full Time
At Ouster, we build sensors and tools for engineers, roboticists, and researchers, so they can make the world safer and more efficient. We've transformed LIDAR from an analog device with thousands of components to an elegant digital device powered by one chip-scale laser array and one CMOS sensor. The result is a full range of high-resolution LIDAR sensors that deliver superior imaging at a dramatically lower price. Our advanced sensor hardware and vision algorithms are used in autonomous cars, drones and many other applications. If you’re motivated by solving big problems, we’re hiring key roles across the company and need your help!
About Ouster:
Ouster is a Physical AI company building autonomy enabling lidar sensing technology and software solutions. Through our core offerings, we are driving generational innovation cycles in industrial automation, autonomous vehicles, security systems, and smart cities. We have a market-leading product line of lidar sensors and are expanding our offering to include perception software that makes 3D lidar data actionable to our customers.
We believe our 3D lidar technology will serve as the foundation of tomorrow’s infrastructure, improving the capabilities of nearly every device or team that currently depends on cameras. Ouster is publicly traded on the NYSE, with an annual revenue run rate of over $100M and growing rapidly.
About the Role:
We are hiring a Growth Marketing Manager to take full ownership of our lead generation and nurturing efforts. This person will be directly responsible for developing and executing strategies that deliver high-quality, sales-ready leads across all relevant channels.
Your primary mandate is to generate and nurture leads with clear revenue potential, ensuring that when passed to sales, there is high confidence in their readiness and quality. This includes not just attracting prospects, but designing and executing multi-touch nurture campaigns, guiding follow-up strategy, and building the systems that make all of this scalable and repeatable.
You will operate across the full spectrum of marketing tools and tactics: digital channels like the website, email, webinars, newsletters, social media, and third-party forums, as well as field tactics like events and trade shows. This is a highly cross-functional and execution-heavy role that touches content, systems, operations, and sales alignment.
We know that great candidates may not check every box we’ve listed, and we value diverse experiences and perspectives. If you believe you have the skills, mindset, and drive to succeed in this role, we encourage you to apply—even if your background doesn’t perfectly match the description.
Responsibilities:
Own the end-to-end strategy and execution of programs that generate, qualify, and nurture leads for the sales team
Design and implement scalable multi-channel campaigns that attract and engage the right audience segments
Build and manage systems that support lead capture, segmentation, scoring, and automated nurture workflows
Develop and execute content strategies for email outreach, website conversion, social media, webinars, newsletters, and other digital channels
Shape the visitor journey and conversion paths across the website for different types of buyers
Collaborate on field marketing initiatives such as trade shows, customer events, and partner activations
Collaborate with sales leadership to define effective handoff points and follow-up cadences to maximize conversion
Continuously measure campaign and funnel performance, using insights to optimize lead quality and pipeline contribution
Partner with product marketing, content creators, designers, and sales to ensure alignment and consistency across all touchpoints
You Have:
Proven experience in growth, demand generation, or performance marketing roles within B2B organizations (hardware, software, or both)
Demonstrated ability to generate and nurture high-quality leads that convert to revenue
Strong understanding of marketing automation, lead scoring, lead thresholds, and lifecycle workflows
Hands-on experience with tools like Marketo, Hubspot, Salesforce, Google Analytics, and other CRM or campaign platforms
Experience developing content for digital campaigns, including emails, landing pages, webinars, and social
Strong collaboration skills and experience working with sales teams to align on lead quality, follow-up, and attribution
Analytical and data-driven with a bias for execution and iteration
Bonus if You Have:
Experience in marketing for hardware, IoT, sensors, or autonomous systems
Experience with AI tools for sales and marketing automation
Prior exposure to lidar, radar, cameras, or related industries
Consulting experience or an MBA
The base pay will be dependent on your skills, work experience, location, and qualifications. This role may also be eligible for equity & benefits. ($91,000-165,000)
We acknowledge the confidence gap at Ouster. You do not need to meet all of these requirements to be the ideal candidate for this role.
At Ouster we offer a range of competitive benefits, as we believe in taking care of our employees in all aspects of their lives. Our newly renovated office, located in the Mission District of San Francisco, is a dog-friendly workplace with a kitchen stocked with snacks, fresh fruit and drinks, and a complimentary dinner catered nightly. Additional perks include 15 vacation days/10 paid holidays annually; paid parental leave; pre-tax commuter or health care/dependent care accounts; 401K match up to 4%; medical, vision and dental plans with premiums covered at 100% for the employee and 75% for dependents (Cigna or Kaiser); life insurance; and short term disability and long term disability. Ouster offers the best benefit options available because we consider the well-being of our employees a top priority.
Ouster is an Equal Employment Opportunity employer that pursues and hires a diverse workforce. Ouster does not make employment decisions on the basis of race, color, religion, ethnic or national origin, nationality, sex, gender, gender-identity, sexual orientation, disability, age, military status, or any other basis protected by local, state, or federal laws. Ouster also strives for a healthy and safe workplace, and prohibits harassment of any kind. Pursuant to the San Francisco Fair Chance Ordinance, Ouster considers qualified applicants with arrest and conviction records for employment. If you have a disability or special need that requires accommodation, please let us know.
“Everyone here is a master of their profession. I learn from my coworkers every day.”
Daniel Cliff, Software Lead
“Everyone here is a master of their profession. I learn from my coworkers every day.”
Daniel Cliff, Software Lead
Daniel Cliff, Software Lead
“Everyone here is a master of their profession. I learn from my coworkers every day.”