Join us to shape the future of automation and intelligence, where machines can see, understand, and interact with the world like never before.
The future is created with bold ideas, relentless innovation, and people who see beyond what’s possible today.
Benefits
Thrive While Creating Meaningful Impact
Health insurance
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Fast Growth
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Flexible Schedule & Time Off
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Remote Work
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Relocation Support
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Health insurance
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Open Positions
Join our team of bold thinkers, problem solvers, and builders who are excited about redefining the future.
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Business Development Manager/Director
Business Development APAC
Remote
Full Time
At Ouster, we build sensors and tools for engineers, roboticists, and researchers, so they can make the world safer and more efficient. We've transformed LIDAR from an analog device with thousands of components to an elegant digital device powered by one chip-scale laser array and one CMOS sensor. The result is a full range of high-resolution LIDAR sensors that deliver superior imaging at a dramatically lower price. Our advanced sensor hardware and vision algorithms are used in autonomous cars, drones and many other applications. Additionally, this technology opens up many opportunities in Smart Infrastructure. If you’re motivated by solving big problems, we’re hiring key roles across the company and need your help!
We are looking for a motivated Business Developer to sell our sensors and support existing key customers in the smart infrastructure industry across the Asia Pacific region. This includes customers with a focus on Intelligent Traffic Systems (ITS), Physical Security and People Analytics.
Position Responsibilities:
Engage in a consultative, relationship-driven sales process with the highest value customers within the Smart Infrastructure verticals with primary focus on ITS
Handle networking, lead development and identification of decision-makers and pitch Ouster’s technology in a technically credible manner to potential end users, integration partners and channels
Serve as primary relationship holder with key decision-makers, industry influencers and strategic partners - Work with product management, customer success, and field application engineering teams to manage existing relationships, including answering and coordinating customer questions to ensure successful deployments
Lead deployment of Ouster’s Bluecity intersection solutions (sensors + SaaS) for the APAC region (including the Middle East) - Directly manage full sales cycle from prospect creation, value proposition, negotiation and deal closure, developing a methodology and sales strategy for the target market/vertical
Continuously enable and support the regional AE team to leverage local capabilities and create business synergies in the regional markets
Identify new customer requirements and communicate to product management and engineering teams
ITS focus - Develop regional distributors and partners and expand existing relationships (in both government and private business), grow existing pilot programs, and be accountable for aggressive sales goals to rapidly grow the business
Educate customers on how to best utilize their infrastructure deployments and demonstrate how Ouster’s solution can maximize ROI
Cross-sell throughout existing customer relationships, leveraging successes on existing projects to find new ones within the same organization
Be highly responsive to customer needs and work cross-functionally internally to satisfy customers and grow relationships.
Maintain internal reporting/forecasting for business operations and finance teams.
Skills/Experience:
Track record for exceeding sales and/or business development goals
Curious/Analytical: Able to be the customer. Understand how they think, what they want and why
Resourceful/Scrappy: Creative about ways to get the job done efficiently
Hungry/Results Oriented: Hard worker, highly motivated to learn, execute, deliver and be accountable for results
Organized/Diligent: Follow up regularly and maintain momentum with counterparties
Equip yourself with all required documents, tools, and methods to move the audience
Polished/Relatable: Manage conversations and meetings with external parties smoothly, charismatically, and with gravitas. Endeavor to avoid jargon wherever possible. Get along / resonate well with everyone from VPs to entry level analysts
Self-aware/Humble: Enjoy constructive feedback (+’s and deltas), and proactively identify opportunities for self-improvement
Technically Proficient: Motivated to learn more about company technology and products at more than a surface level. Becomes a technical expert on any relevant areas, and be able to proficiently describe technical concepts to external parties. Technical training/education not required, but curiosity and willingness to learn is critical
Dedicated to data integrity - Familiar with CRM systems and prospecting tools such as Sales Navigator, Zoominfo, Groove
Bachelor’s Degree required - MBA or higher qualifications are a plus
Minimum five years SaaS or related industry experience
Minimum three years in sales or business development in the Business to Government ecosystem (a track record of introducing tech innovations to government stakeholders is highly desired)
We acknowledge the confidence gap at Ouster. You do not need to meet all of these requirements to be the ideal candidate for this role.
Contracts Manager
Legal
San Francisco, CA, United States
Full Time
At Ouster, we build sensors and tools for engineers, roboticists, and researchers, so they can make the world safer and more efficient. We've transformed LIDAR from an analog device with thousands of components to an elegant digital device powered by one chip-scale laser array and one CMOS sensor. The result is a full range of high-resolution LIDAR sensors that deliver superior imaging at a dramatically lower price. Our advanced sensor hardware and vision algorithms are used in autonomous cars, robotics, industrial, and smart infrastructure applications (among many others). If you’re motivated by solving big problems, we’re hiring key roles across the company and need your help!
Responsibilities
Draft, analyze, negotiate and administer end to end commercial (sales and supply side) agreements using templates and playbooks; identify contractual risk and develop mitigation strategies, including internal escalation as needed.
Support in-house attorneys and business teams, including commercial, accounting, supply chain, human resources and others, with contracting and other commercial matters
Assist with licenses, registrations, insurance certificates and various filings
Support RFI/RFQ/RFP responses, audit responses, diligence requests and M&A activity
Support corporate-level initiatives in collaboration with the GC, Deputy GC, AGCs and other functions.
Drive process improvements to enhance Legal Team efficiency and cross-functional collaboration.
Qualifications
Bachelor’s degree or advanced degree
5-8 years of experience in contract administration, contract lifecycle management, paralegal or legal operations within a corporate, legal, or consulting environment (ideally with experience supporting technology, hardware, SaaS, or manufacturing businesses)
Strong organizational and communication skills.
Experience with legal technology platforms (e.g., CLM, e-billing, document management systems) and onboarding new software.
Ability to work independently and collaboratively while managing competing priorities in a fast-paced, dynamic environment with global operations.
Proficiency with Microsoft Office Suite, Docusign, Google Docs, Google Sheets, Google Slides, Gmail, Netsuite and Adobe.
Preference working with Legisway, Salesforce, Navex, budgeting software, gantt charts and export control software.
The base pay will be dependent on your skills, work experience, location, and qualifications. This role may also be eligible for equity & benefits. ($140,000 - $165,000)
We acknowledge the confidence gap at Ouster. You do not need to meet all of these requirements to be the ideal candidate for this role.
Ouster is an Equal Employment Opportunity employer that pursues and hires a diverse workforce. Ouster does not make employment decisions on the basis of race, color, religion, ethnic or national origin, nationality, sex, gender, gender-identity, sexual orientation, disability, age, military status, or any other basis protected by local, state, or federal laws. Ouster also strives for a healthy and safe workplace, and prohibits harassment of any kind. Pursuant to the San Francisco Fair Chance Ordinance, Ouster considers qualified applicants with arrest and conviction records for employment. If you have a disability or special need that requires accommodation, please let us know.
NA Logistics & Fulfillment Manager
Supply Chain
San Francisco, CA, United States
Full Time
At Ouster, we build sensors and tools for engineers, roboticists, and researchers, so they can make the world safer and more efficient. We've transformed LIDAR from an analog device with thousands of components to an elegant digital device powered by one chip-scale laser array and one CMOS sensor. The result is a full range of high-resolution LIDAR sensors that deliver superior imaging at a dramatically lower price. Our advanced sensor hardware and vision algorithms are used in autonomous cars, robotics, industrial, and smart infrastructure applications (among many others). If you’re motivated by solving big problems, we’re hiring key roles across the company and need your help!
As a NA Logistics & Fulfillment Manager, you will be responsible for high level strategic fulfillment planning, maintaining and updating processes and performing physical activities including, unloading deliveries, processing returns, locating merchandise, and packaging orders for shipment. You will also be required to interact with external carriers and internal cross-functional teams to resolve order-related issues.
To ensure success as a NA Logistics & Fulfillment Manager, you should have a good understanding of warehousing procedures, detail oriented, the ability to lift heavy objects, and to work in a fast-paced environment. Ultimately, process orders quickly and efficiently while adhering to safety and quality standards.
Responsibilities:
Order Fulfillment: Own the end-to-end process from receipt to shipment, ensuring accurate configuration (FG), picking, packing, and dispatching.
Inventory & Data Accuracy: Maintain high inventory integrity through cycle counting and reconciliation, ensuring systems reflect physical stock.
Planning & Analytics: Generate weekly reports, provide order forecasts/schedules, and maintain high On-Time Delivery (OTD) metrics with root cause analysis.
Compliance & Process Improvement: Ensure adherence to international/domestic shipping regulations, support item classifications for HS and ECCN while proactively identifying and implementing process improvements.
Project Leadership: Lead projects and support operational logistics receiving/shipping) as needed.
Cost: Perform invoice validation and freight accruals.
Process: Draft, Maintain and update process documents as needed.
Management: Lead, manage and elevate team performance.
Analytical skills
Requirements:
Bachelor’s degree or minimum 5+ Years of similar industry experience, with 3 years as a people manager.
Advanced Computer Literacy/Proficient with MS Office /G-Suite Knowledge required
Experience with Netsuite or similar ERP systems
International Shipping & Trade Compliance knowledge.
Customs broker’s license preferred or similar experience on import and export. In-depth knowledge of ECCN knowledge, HTS classification, duty drawback and other programs hands on experience required.
Detail oriented and highly organized.
Ability to lift heavy objects up to 50lbs
Self-Starter with the Ability to work in a fast paced/dynamic environment.
Ability to stand or walk for up to eight hours a day.
Experience working and managing 3PL, Parcel, LTL and freight forwarders domestic and internationally.
Ability to solve problems and communicate effectively with others
Ability to prioritize and complete tasks as assigned, with minimum supervision
Fully onsite position.
The base pay will be dependent on your skills, work experience, location, and qualifications. This role may also be eligible for equity & benefits. ($120,000 - $150,000)
We acknowledge the confidence gap at Ouster. You do not need to meet all of these requirements to be the ideal candidate for this role.
Ouster is an Equal Employment Opportunity employer that pursues and hires a diverse workforce. Ouster does not make employment decisions on the basis of race, color, religion, ethnic or national origin, nationality, sex, gender, gender-identity, sexual orientation, disability, age, military status, or any other basis protected by local, state, or federal laws. Ouster also strives for a healthy and safe workplace, and prohibits harassment of any kind. Pursuant to the San Francisco Fair Chance Ordinance, Ouster considers qualified applicants with arrest and conviction records for employment. If you have a disability or special need that requires accommodation, please let us know.
Global Facilities Manager
Information Technology
San Francisco, CA, United States
Full Time
At Ouster, we build sensors and tools for engineers, roboticists, and researchers, so they can make the world safer and more efficient. We've transformed LIDAR from an analog device with thousands of components to an elegant digital device powered by one chip-scale laser array and one CMOS sensor. The result is a full range of high-resolution LIDAR sensors that deliver superior imaging at a dramatically lower price. Our advanced sensor hardware and vision algorithms are used in autonomous cars, robotics, industrial, and smart infrastructure applications (among many others). If you’re motivated by solving big problems, we’re hiring key roles across the company and need your help!
Role Overview
The Global Facilities Manager is a key leadership role responsible for overseeing and managing all aspects of the company's facilities, ensuring operational excellence, compliance, and a safe, productive work environment across all global locations. This role is central to maintaining the physical infrastructure, implementing effective security protocols, driving environmental stewardship through ISO 14001 compliance, and championing a robust Environmental, Health, and Safety (EHS) culture.
This position reports to the VP of IT and Facilities
Key Responsibilities
Facilities Management
Develop and execute a global facilities strategy, encompassing maintenance, repairs, capital projects, space planning, and resource allocation.
Manage facility budgets, vendor contracts, and service level agreements (SLAs) to ensure cost-effective and high-quality service delivery.
Oversee all construction, renovation, and move projects, ensuring minimal disruption to business operations and compliance with local regulations.
Implement and manage a standardized preventative maintenance program for all critical building systems (HVAC, electrical, plumbing, fire suppression, etc.) across all sites.
Ensure the physical appearance and operational functionality of all facilities reflect the company's professional standards.
Environmental Management System (ISO 14001)
Lead the development, implementation, maintenance, and continuous improvement of the company's Environmental Management System (EMS) in accordance with the ISO 14001 standard.
Ensure all global facilities maintain ISO 14001 certification through regular internal audits, management reviews, and coordination with external registrars.
Establish environmental objectives and targets, monitor performance, and report on the effectiveness of the EMS to executive leadership.
Manage all environmental compliance obligations, including waste management, pollution prevention, resource consumption, and emissions tracking.
Security Management
Establish and enforce global security policies, procedures, and protocols to protect company assets, personnel, and intellectual property.
Manage physical security systems, including access control, CCTV, intrusion detection, and alarm systems.
Oversee security training for employees and coordinate with external security contractors or local law enforcement as necessary.
Develop and manage the company's business continuity and emergency response plans related to facility security incidents.
Environmental, Health, and Safety (EHS)
Develop, implement, and maintain a comprehensive global EHS program, ensuring compliance with all international, federal, state, and local EHS regulations.
Conduct regular risk assessments and safety audits across all facilities to identify hazards and implement corrective actions.
Oversee incident reporting, investigation, and root cause analysis processes, tracking metrics to drive continuous safety improvement.
Provide EHS training to employees, managers, and contractors to foster a strong safety culture.
Manage occupational health programs and ensure ergonomic considerations are integrated into facility design and workstation setup.
Qualifications
Required
Bachelor's degree in Facilities Management, Engineering, Business Administration, or a related field.
Minimum of 5-8 years of progressive experience in facilities management, with at least 3 years in a global or multi-site leadership role.
Proven expertise in establishing and managing an ISO 14001 certified Environmental Management System.
Extensive knowledge of EHS regulations, best practices, and compliance requirements (OSHA, EPA, or international equivalents).
Demonstrated experience managing security systems, protocols, and third-party security vendors.
Strong financial acumen, including budget development, P&L management, and capital expenditure planning.
Excellent communication, negotiation, and interpersonal skills, with the ability to influence stakeholders at all levels globally.
Willingness to travel internationally as required.
Preferred
Relevant professional certifications (e.g., CFM, FMP, LEED AP, CSP, or equivalent).
Experience in the [Insert Industry, e.g., manufacturing, technology, pharmaceutical] sector.
Multilingual capabilities are a plus.
The base pay will be dependent on your skills, work experience, location, and qualifications. This role may also be eligible for equity & benefits. ($120,000 - $160,000)
We acknowledge the confidence gap at Ouster. You do not need to meet all of these requirements to be the ideal candidate for this role.
Ouster is an Equal Employment Opportunity employer that pursues and hires a diverse workforce. Ouster does not make employment decisions on the basis of race, color, religion, ethnic or national origin, nationality, sex, gender, gender-identity, sexual orientation, disability, age, military status, or any other basis protected by local, state, or federal laws. Ouster also strives for a healthy and safe workplace, and prohibits harassment of any kind. Pursuant to the San Francisco Fair Chance Ordinance, Ouster considers qualified applicants with arrest and conviction records for employment. If you have a disability or special need that requires accommodation, please let us know.
Staff C++ Software Engineer - Ouster SDK Team
Software Engineering
San Francisco, CA, United States
Full Time
At Ouster, we create cutting-edge sensors and software solutions for engineers, roboticists, and researchers to help make the world safer and more efficient. Our advanced sensor hardware and vision algorithms are integral to a wide range of applications, including autonomous vehicles, drones, and more. If you're passionate about software craftsmanship, high-performance systems, and shaping the future of spatial computing, we want you on our team!
As a Senior Software Engineer on the Ouster SDK (Software Development Kit) team, you'll be the architect of the bridge between our world-class hardware and the developers building the future. You will play a key role in developing the core infrastructure and high-performance libraries that power autonomous applications worldwide. You will contribute to the evolution of the open-source Ouster SDK, a tool set for customers to access, process, and visualize high-throughput LiDAR data.
This role requires a deep mastery of high-performance C++ development and a passion for crafting clean, efficient, and intuitive APIs. While you will work closely with firmware, perception, and cloud teams, your primary focus is on engineering excellence, system stability, and performance. We are looking for a solid C++ software engineer who is excited to apply their expertise in the robotics and autonomy domain.
This is a hybrid role with “onsite” time in our San Francisco headquarters. Relocations will be sponsored.
Job Responsibilities:
Architect Core Infrastructure: Design and implement high-performance features for the open-source Ouster SDK in C++ and Python.
API Design: Craft clean, robust, and developer-friendly APIs that enable complex LiDAR data processing across various platforms.
Performance Optimization: Develop and maintain high-performance, low-latency, cross-platform code capable of handling massive data streams.
Collaborative Engineering: Translate complex customer and internal requirements into scalable engineering implementations.
Documentation & Quality: Maintain high standards for code quality, testing, and documentation to ensure the SDK remains a robust, performant, and reliable tool for our global community.
Stakeholder Engagement: Demonstrate new software capabilities to customers and stakeholders, acting as a technical authority on our software stack.
Job Requirements:
C++ Mastery: 7+ years of experience in high-performance, modern C++ (C++14/17/20).
Systems Programming: Strong experience in systems-level development, including memory management, multi-threading, and performance profiling.
Python Proficiency: Strong experience with Python and its ecosystem, particularly for packaging and performance-critical applications.
Software Architecture: Proven track record of defining, developing, and deploying complex software systems or libraries.
Linux Expertise: Significant experience developing in Linux environments, including knowledge of Linux networking and protocols.
Troubleshooting: Exceptional ability to debug and troubleshoot complex, multi-component software systems.
Communication: Strong communication and collaboration skills, with the ability to explain technical concepts to both peers and non-technical stakeholders.
Bonus Points:
Robotics Interest: Experience with or a strong interest in learning autonomy systems (Localization, SLAM, Path Planning).
Sensor Integration: Past experience integrating and processing data from sensors (LiDAR, cameras, IMUs).
Language Interoperability: Experience with Pybind11 or other ways to bridge C++ and high-level languages.
Cross-Platform: Experience with Windows or macOS development and cross-platform build systems (CMake).
3D Visualization: Experience with OpenGL, WebAssembly, or other real-time visualization technologies.
DevOps: Experience with Jenkins or other CI/CD systems.
Open Source: Experience maintaining or contributing to a significant open-source codebase.
Containerization: Experience developing and deploying with Docker.
The base pay will be dependent on your skills, work experience, location, and qualifications. This role may also be eligible for equity & benefits. ($180,000 - $220,000)
We acknowledge the confidence gap at Ouster. You do not need to meet all of these requirements to be the ideal candidate for this role.
Ouster is an Equal Employment Opportunity employer that pursues and hires a diverse workforce. Ouster does not make employment decisions on the basis of race, color, religion, ethnic or national origin, nationality, sex, gender, gender-identity, sexual orientation, disability, age, military status, or any other basis protected by local, state, or federal laws. Ouster also strives for a healthy and safe workplace, and prohibits harassment of any kind. Pursuant to the San Francisco Fair Chance Ordinance, Ouster considers qualified applicants with arrest and conviction records for employment. If you have a disability or special need that requires accommodation, please let us know.
Senior Accountant (Accounts Receivable Focus)
Finance
San Francisco, CA, United States
Full Time
At Ouster, we build sensors and tools for engineers, roboticists, and researchers, so they can make the world safer and more efficient. We've transformed LIDAR from an analog device with thousands of components to an elegant digital device powered by one chip-scale laser array and one CMOS sensor. The result is a full range of high-resolution LIDAR sensors that deliver superior imaging at a dramatically lower price. Our advanced sensor hardware and vision algorithms are used in autonomous cars, drones and many other applications. If you’re motivated by solving big problems, we’re hiring key roles across the company and need your help!
We are seeking a Senior Accountant Receivable to join our growing team. This role will participate in the Company's month-end close activities and is responsible for ensuring assigned accounts are processed and reported timely and accurately in the Company's accounting system. The candidate MUST be very detail-oriented, highly motivated, reliable, team player with a strong sense of urgency and be comfortable working in a fast-paced environment where changing priorities may occur frequently based on operational needs.
This position would require 3 days onsite in our San Jose/San Francisco, CA office.
Responsibilities
Serve as the primary point of contact for all billing and invoicing and credit inquiries
Proactively follow up on overdue accounts, resolve payment discrepancies, and negotiate payment plans.
Ensure billing accuracy in accordance with order forms and contractual terms.
Investigate billing discrepancies and partner with internal teams or customers to resolve issues.
Develop and enhance collections processes to support organizational growth.
Perform regular reconciliations of customer accounts.
Investigate and resolve any account issues quickly and accurately.
Communicate professionally with customers regarding billing and payment matters.
Build and maintain strong relationships to promote timely payments and customer satisfaction.
Oversee monthly AR close: sub-ledger to GL reconciliations, doubtful account provisions, aging analysis, and variance explanations.
Support internal and external audit requests with documentation and reconciliations.
Maintain and update customer files, including address and contact information.
Analyze Customer credits and maintain credit limits and credit holds in NetSuite
Qualifications & Skills
5+ years’ experience as an accounts receivable clerk, accounts receivable manager, or accountant.
Solid understanding of basic accounting principles, fair credit practices, and collection regulations.
Proven ability to calculate, post, and manage accounting figures and financial records.
Data entry skills along with a knack for numbers.
Hands-on experience in operating spreadsheets and accounting software (NetSuite or other full-scale ERP software).
Customer service orientation and negotiation skills.
Demonstrated ability to work well with accounting and finance teams globally.
Exhibit the highest professional standards, ethical principles, and attention to detail.
Fluent in English with excellent verbal and written communication skills.
Proactive, assertive, and creative approach to problem-solving.
Proficiency in MS Office; Experience with NetSuite preferred.
Proficiency in NetSuite is required
Education
Bachelor’s degree in finance or accounting
The base pay will be dependent on your skills, work experience, location, and qualifications. This role may also be eligible for equity & benefits. ($110,000 - $130,000)
We acknowledge the confidence gap at Ouster. You do not need to meet all of these requirements to be the ideal candidate for this role.
Ouster is an Equal Employment Opportunity employer that pursues and hires a diverse workforce. Ouster does not make employment decisions based on race, color, religion, ethnic or national origin, nationality, sex, gender, gender-identity, sexual orientation, disability, age, military status, or any other basis protected by local, state, or federal laws. Ouster also strives for a healthy and safe workplace and prohibits harassment of any kind. Pursuant to the San Francisco Fair Chance Ordinance, Ouster considers qualified applicants with arrest and conviction records for employment. If you have a disability or special need that requires accommodation, please let us know.
Electrical Engineering Intern
Hardware Engineering
San Francisco, CA, United States
Internship
At Ouster, we build sensors and tools for engineers, roboticists, and researchers, so they can make the world safer and more efficient. We've transformed LIDAR from an analog device with thousands of components to an elegant digital device powered by one chip-scale laser array and one CMOS sensor. The result is a full range of high-resolution LIDAR sensors that deliver superior imaging at a dramatically lower price. Our advanced sensor hardware and vision algorithms are used in autonomous cars, drones and many other applications. If you’re motivated by solving big problems, we’re hiring key roles across the company and need your help!
As an Electrical Engineering intern, you will be hands-on with schematic capture, layout, bench testing and design verification. This internship will include working closely with multi-disciplinary teams and leaders to develop our state-of-the-art LIDAR sensors in aspects such as power supplies, embedded hardware, laser drivers, CMOS sensors, among many other areas.
RESPONSIBILITIES:
Conduct experiments to gather and analyze the performance of both system and subsystem.
Record and present designs, analyses, and test outcomes.
Create schematics and organize the layout of electrical subsystems.
Collaborate with quality/reliability, firmware, and mechanical engineers to develop high-quality sensor designs.
Assist in the implementation, testing, and qualification of electrical systems.
Aid in the design and integration of spinner and flash LIDAR products.
BASIC QUALIFICATIONS:
Pursuing or possessing a degree (MS, BS) in Electrical Engineering or a related field, or equivalent practical experience.
Practical involvement in electronics design.
Familiarity with Altium PCB schematic capture and layout.
Strong written and verbal communication skills.
Ability to thrive in a self-directed and startup environment.
The base pay will be dependent on your skills, work experience, location, and qualifications. This role may also be eligible for equity & benefits. ($25/hr - $35/hr)
Ouster is an Equal Employment Opportunity employer that pursues and hires a diverse workforce. Ouster does not make employment decisions on the basis of race, color, religion, ethnic or national origin, nationality, sex, gender, gender-identity, sexual orientation, disability, age, military status, or any other basis protected by local, state, or federal laws. Ouster also strives for a healthy and safe workplace, and prohibits harassment of any kind. Pursuant to the San Francisco Fair Chance Ordinance, Ouster considers qualified applicants with arrest and conviction records for employment. If you have a disability or special need that requires accommodation, please let us know.
Desktop Support Engineer
Information Technology
Remote
Full Time
At Ouster, we build sensors and tools for engineers, roboticists, and researchers, so they can make the world safer and more efficient. We've transformed LIDAR from an analog device with thousands of components to an elegant digital device powered by one chip-scale laser array and one CMOS sensor. The result is a full range of high-resolution LIDAR sensors that deliver superior imaging at a dramatically lower price. Our advanced sensor hardware and vision algorithms are used in autonomous cars, drones and many other applications. If you’re motivated by solving big problems, we’re hiring key roles across the company and need your help!
Reporting to the IT Director, the Desktop Support Engineer is responsible for supporting systems and services that support the business. This includes desktop, servers, storage, network, applications, security, telephony, and related services. The Desktop Support Engineer is responsible for the entire lifecycle from planning to development to operations and optimization. The role is critical to support core business functions and services. Continuous improvement is a key quality for the role.
This role will require on-site at Ayutthaya, Thailand.
DUTIES & RESPONSIBILITIES:
● Service Desk - Serves as the first point of contact for multiple IT areas (systems, storage, network, services, telephony, and security). Assign tickets to teams as necessary and triage. Support global user base in onboarding, access, system-related issues.
● New Hire Onboarding - new hire process from user creation to system configuration and deployment.
● Desktop support - Configure and troubleshoot macOS, Microsoft Windows and Ubuntu. Maintain macOS, Windows and Ubuntu deployment images and configuration.
● Develop, update, implement and maintain procedures and guides
● Responds to systems and services outages and other service-related activities ● Provides technical expertise and support to fellow staff throughout the company
QUALIFICATIONS:
● 2 to 5 years of relevant IT experience in working with onsite and remote personnel as well as local and remote offices
● Strong technical knowledge of and experience working with macOS, Microsoft Windows, and Ubuntu
● Discipline to work remotely
● Effective verbal and written communications skills
● Strong desire to expand expertise through continuous learning
We acknowledge the confidence gap at Ouster. You do not need to meet all of these requirements to be the ideal candidate for this role.
Sr. Machine Learning Engineer (Perception and Tracking)
Software Engineering
San Francisco, CA, United States
Full Time
At Ouster, we build sensors and tools for engineers, roboticists, and researchers, so they can make the world safer and more efficient. We've transformed LIDAR from an analog device with thousands of components to an elegant digital device powered by one chip-scale laser array and one CMOS sensor. The result is a full range of high-resolution LIDAR sensors that deliver superior imaging at a dramatically lower price. Our advanced sensor hardware and vision algorithms are used in autonomous cars, robotics, industrial, and smart infrastructure applications (among many others). If you’re motivated by solving big problems, we’re hiring key roles across the company and need your help!
We are looking for a highly technical Machine Learning Engineer to lead our efforts in Object Detection and Tracking. You will not simply be "importing" pre-made models; you will be architecting deep neural networks, translating state-of-the-art research papers into code, and optimizing these systems for real-time, on-device performance.
This role requires a deep knowledge of neural network architectures. You should be confident ripping apart a model to modify layers, loss functions, and data flows to fit our specific constraints.
Key Responsibilities
Architect Unified Models: Design and train DNN models that perform Object Detection and Tracking simultaneously, leveraging temporal information to improve consistency.
Research to Production: Evaluate state-of-the-art research papers and prototype these concepts (turning papers into code) and adapt them into robust, production-grade solutions.
Deep Model Customization: Go beyond standard libraries by implementing custom loss functions, modifying internal model architectures, and designing specific data augmentation strategies to squeeze out maximum performance.
Edge Optimization: Ensure high accuracy is matched by high efficiency. Optimize models for real-time inference and on-device deployment.
Data Strategy: Develop training recipes for data-constrained environments and effective post-training strategies.
Required Qualifications
Core Stack:
5+ years proficiency in Python and PyTorch.
3+ years proficiency in C++ for production deployment and optimization.
Detection & Tracking: Deep theoretical and practical understanding of modern object detectors (e.g., Transformers, YOLO variants, R-CNNs) and tracking algorithms (e.g., DeepSORT, Kalman Filters, Optical Flow).
Architecture Internals: Proven experience not being dependent on "out-of-the-box" APIs. You have a track record of modifying model architectures via extensive experimentation to meet specific requirements.
Low-Data Regimes: Experience improving model generalization with limited data using Transfer Learning, Domain Adaptation, or Few-Shot Learning.
Mathematical Foundation: Strong grasp of linear algebra and probability as it applies to custom loss function design and geometric 3D vision.
Preferred Qualifications
3D / LiDAR Experience: Hands-on experience with 3D Point Cloud data (LiDAR) is a massive plus.
Deployment Tools: Experience with TensorRT, ONNX Runtime, or edge-specific hardware (NVIDIA Jetson, etc.).
The base pay will be dependent on your skills, work experience, location, and qualifications. This role may also be eligible for equity & benefits. ($180,000-220,000)
We acknowledge the confidence gap at Ouster. You do not need to meet all of these requirements to be the ideal candidate for this role.
Ouster is an Equal Employment Opportunity employer that pursues and hires a diverse workforce. Ouster does not make employment decisions on the basis of race, color, religion, ethnic or national origin, nationality, sex, gender, gender-identity, sexual orientation, disability, age, military status, or any other basis protected by local, state, or federal laws. Ouster also strives for a healthy and safe workplace, and prohibits harassment of any kind. Pursuant to the San Francisco Fair Chance Ordinance, Ouster considers qualified applicants with arrest and conviction records for employment. If you have a disability or special need that requires accommodation, please let us know.
“Everyone here is a master of their profession. I learn from my coworkers every day.”
Daniel Cliff, Software Lead
“Everyone here is a master of their profession. I learn from my coworkers every day.”
Daniel Cliff, Software Lead
Daniel Cliff, Software Lead
“Everyone here is a master of their profession. I learn from my coworkers every day.”